FAQ Protrac ID Hardware

Data Collectors

1. How do I turn the Data Collector off?
2. What is the battery life of the Data Collector?
3. Why is the Data Collector not beeping when placed next to a Point?
4. Why is the wand not charging when placed in the Comcharger?
5. Why is the wand not reading any Tags?

Docking Stations

1. Why is the Docking Station flashing red and green lights when the Data Collector is inserted?
2. Why does the serial cable spark when trying to plug into the Docking Station?

Points

1. Why is one/some of my Points not reading for a whole Tour?