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Contents 1 New Troubleshooting Support Items 1.1 kwiklook Desktop Client 1.2 kwiklook Services 2 Unsupported 2.1 mobile kwiklook Troubleshooting 3 References

[edit] New Troubleshooting Support Items

[edit] kwiklook Desktop Client

• Uploading images while running a Terminal Server session
• Automatically saving documents to a local PC while running a Terminal Server session
• Tours Module - Risk Compliance Reporting, Hardware etc.
• Database connection manager appears when starting kwiklook.
• Failure to start.
• Forgotten your password?
• kwiklook does not respond.
• Troubleshooting SQL Server.
• Window does not appear.
• The incorrect Time and/or Date is entered on the form.
• SQL Database Backup Fails Due to Consistancy Check Error.
• The application failed to initialize properly(0xc0000005).Click on OK to terminate the application.
• File Access Error: Unable to Access Options Record.

[edit] kwiklook Services

• DataServer, KioskServer and WebServer are stopping randomly.

[edit] Unsupported

[edit] mobile kwiklook Troubleshooting

• Device not matching the session record device.
• Data syncing failed.
• Target Invocation Exception.

[edit] References

• mobile kwiklook.
• kwiklook.